World Crisis Events - Important Information
Information and updates
Chilean Volcanic Eruption - June 2011 Ash cloud from Chile's Puyehue Volcanic eruption on Sat 4 June 2011 has reportedly drifted into New Zealand airspace and may cause some flight disruptions. If you are concerned about your travel, please call your Flight Centre travel consultant on 0800 24 35 44.
Iceland Volcanic Eruption - May 2011 Iceland's Grimsvotn volcano erupted on 21 May 2011 and may cause some flight disruptions. If you are concerned about your travel, please call your Flight Centre travel consultant on 0800 24 35 44.
Flooding in Koh Samui, Thailand - 31 Mar 2011 Heavy rain over a number of days in Koh Samui, Thailand has resulted in flash flooding that has affected transportation, communication and power in some areas. For the latest travel advice, please refer to the Ministry of Foreign Affairs and Trade’s website – www.safetravel.govt.nz If you are concerned about your travel, please call your Flight Centre travel consultant on 0800 24 35 44.
Japan Earthquake - 24 March 15:00 As a result of the ongoing threat from the Fukushima reactor, radiation concern continues in affected areas of Japan. It is important to note that not all areas of Japan are currently affected. For the latest travel advice, please refer to the Ministry of Foreign Affairs and Trade’s website – www.safetravel.govt.nz If you are concerned about your travel, please call your Flight Centre travel consultant on 0800 24 35 44.
16 March 08:30
New eruptions at Mt. Shinmoedake in Japan is causing flight disruptions. Please contact your Flight Centre travel agent on 0800 32 82 28 for more information.
15 March 15:15
We are here for you should you need travel assistance or advice during this difficult time. Please download a full list of consultant locations and contact numbers Christchurch Contact List
14 March 13:15
The enormous earthquake and subsequent tsunami that occurred in Japan on Friday has devastated large regions of the country. The official death toll stands at around 1,500 but many, many people are missing. International flights in and out of Kansai (Osaka) as well as the Tokyo airports (Haneda and Narita) are operating as normal. Normal flight services have resumed to, from and between most Japanese cities, excluding Sendai and the worst affected areas. For assistance please contact your Flight Centre consultant on 0800 32 82 28. For Travelsure Travel Insurance enquiries, please call Travelsure on 0800 500 225
or download the Travelsure Japan Earthquake/Tsunami advice 11 March 2011
11 March 23:45
Narita Airport (60km east of Tokyo) is closed at the moment although damage is not reported Haneda Airport (15km south of Tokyo) is also closed but again, it is unknown how damaged Nagoya Airport is closed but damage is unknown Sendai Airport is largely destroyed and flooded Kansai Airport (Osaka) is open but it is unlikely that services will be operating as normal Fukuoka Airport is also open but it is unlikely that services will be operating as normal Chitose Airport (Sapporo) is currently closed and it is unknown if it is damaged Widespread disruptions to services within Japan and internationally, can be expected
Train services in affected areas are suspended or operating sporadically. The Shinkansen (bullet train) has ceased operating for the time being. For assistance please contact your Flight Centre consultant on 0800 32 82 28. For Travelsure Travel Insurance enquiries, please call Travelsure on 0800 500 225
A powerful 8.8 magnitude earthquake and Tsunami have struck the east coast of Japan. Tokyo's two main airports, Narita and Haneda are closed to flights. Other airports around Japan are also affected. More information to follow. We are here to help. Please call us on 0800 32 82 28.
Christchurch Earthquake - 22 Feb 2011
02 March 10:00am
Stores now open: Barrington, Riccaton Mall, Hornby, Northwood, Rangiora. Please call us on 0800 32 82 28 for more information
25 Feb 12:00pm
Our thoughts and sympathies are with everybody affected by Tuesday’s earthquake. Please join us in donating to the New Zealand Red Cross Earthquake Appeal. www.redcross.org.nz/donate
24 Feb 04:00pm
Flight Centre has pledged $1 million through the Red Cross to help those affected by the Christchurch earthquake. The company, which opened its first New Zealand store in 1987 in Christchurch, will also create an internal fund to support its own people in the city and were determined to contribute proactively to the relief efforts.
The Company’s Personal and Corporate travel business have pulled additional resources in around the country to ensure there is still 24-7 assistance for the business community. Flight Centre are banding together as a company and as ‘Flighties’ to provide support - both to the broader Christchurch community and to our own people.
24 Feb 12:00pm
Northwood & Rangiora stores are now open.
Please call us on 0800 32 82 28 for more information
24 Feb 09:00am
North2wood Store will be open from 9.00am.
Please call us on 0800 32 82 28 for more information
23 Feb 12:00pm
Christchurch airport is now open for international flights, with check-in opening at 12pm.
Please call us on 0800 33 82 28 to confirm revised schedules & check-in times.
23 Feb 10:00am
Christchurch airport is currently open for domestic flights only.
All Flight Centre Christchurch stores are closed today.
For more information call us on 0800 33 82 28
22 Feb 4:00pm
All Flight Centre Christchurch stores will be closed tomorrow 23 Feb 2011.
Phone calls for Flight Centre Christchurch are being diverted to our Auckland stores who are there to help. Call us on 0800 33 82 28
Download Travelsure Information or call Travelsure on 0800 500 225
» Travelsure Important Information regarding Christchurch Earthquake
22 Feb 2:00pm
Christchurch airport is currently closed. Please do not attempt to travel to Christchurch airport
If you are travelling to or from Christchurch in the next 2 days, call Flight Centre on 0800 33 82 28. All Christchurch phone calls for Flight Centre are being diverted to our Auckland stores who are there to help.
If you have any concerns about your travel, please call us on 0800 33 82 28.
Travelsure's customer care number is 0800 500 225.
We will continue to update this page with more information as it comes to hand.