Online customer support
Want a travel quote? Click here to contact us or call 0800 24 35 44.
If you need assistance or have experienced problems during the online domestic flight or hotel booking process, please contact our online customer support team.
If applicable, please have your booking confirmation number handy.
Domestic flight online booking enquiries:
Email: bookings@flightcentre.co.nz
Free phone: 0800 32 66 54
International customers call: +61 7 3170 7886
Our online customer support office is open:
NZ Non Daylight Savings:
| Mon - Fri | 9.00am - 9.00pm |
| Sat - Sun | 10.30am - 7.00pm |
| Australia Public Holidays | 12.00pm - 6.00pm |
NZ Daylight Savings:
| Mon - Fri | 10.00am - 10.00pm |
| Sat - Sun | 11.30am - 8.00pm |
| Australia Public Holidays | 1.00pm - 7.00pm |
Hotel reservation online booking enquiries:
Email: customer.assistance@octopustravel.com.au
Free phone: 0800 45 04 85 (calls from landlines only)
Our online customer support office is open:
- Monday to Friday - 11.00am to 8:00pm
TOP TIP:
Haven't received your itinerary to your Hotmail account?
Don't forget to check your Junk Mail folder and add us to your 'Safe List'.
© Flight Centre Limited
If you happen to find a cheaper available price, WE WILL BEAT IT! *
*Flight Centre confirms availability by searching based on the exact itinerary, booking class & conditions as per the competitors quote. Click here for full terms and conditions Based on New Zealand registered businesses & websites for travel departing within New Zealand. Written quote must be presented prior to booking.
