Frequently Asked Questions

 

I’m thinking about applying for a role, what criteria are you looking for?

 

Every application is individually reviewed. We select people based on a combination of work and life experience along with your attitude. Some of the things we see as highly regarded:

  • Completion of secondary education and further education
  • Customer service or sales experience
  • International travel experience
  • Ability to naturally build great relationships
  • A passion for travel

 

How long does the recruitment process take?

Our recruitment process is fast moving and our recruiters are committed to responding to your application within 5 working days.  We will contact you by email in the first instance. If successful, you’re invited to book in for a phone interview.  During this interview the recruiter will provide you with more detailed information about the position and also ask questions to ensure we are the right fit for each other. From here, if successful, you are invited to the final stage of the recruitment process which is a group assessment interview.

What’s it like working for Flight Centre Travel Group?

We have a very social culture. We work hard and we play hard. We like to celebrate our successes and learn from our errors. We are certainly a "one of a kind" company. We also operate in a high performance culture involving commission, incentives and targets; and our success has been built on this model. So the harder you work, the more rewarded you are. As we are a global company we are always growing, and expanding into new regions and countries around the world, encouraging an inclusive, vibrant and outward looking culture.

Can I apply for more than one job with Flight Centre, or will you keep my initial application on file?

We recommend submitting an application for each role of interest and registering for career alerts.

What opportunities will I have to grow my career?

95% of promotions are internal - there is a lot of room for career growth!  We also run a number of professional learning and development courses to help you progress to the next step in your career.

What travel opportunities are available for me when I join Flight Centre?

Flight Centre has many opportunities that arise, including discounted travel, incentives, educational trips and conferences to name a few.

How much should I expect to earn as a Travel Consultant?

The earnings of Flight Centre consultants are among the top on the industry ladder. The structure consists of an annual base salary plus commission to ensure that consultants are financially rewarded for their success.

Will I wear a Flight Centre uniform?

A corporate uniform is compulsory for all employees. You will receive a uniform allowance and have access to our online uniform store. Each year your uniform account will receive a top up so you can spend your money on other things like… travel.