Passengers flying Economy to and from New Zealand on the Boeing 737-900 aircraft receive their choice of meal or snack with complimentary bar service. Special meal requests are available at time of booking.
International flights offer free Wi-Fi entertainment straight to your own device, and an app is available to download prior to your flight on Google Play or iTunes.
Business class passengers receive a four course meal and complimentary bar service, and special meals can be arranged no later than 72 hours prior to scheduled departure time.
Air Vanuatu permits one piece of cabin baggage in economy class. The maximum weight of this item is 7kg and must be within the size limitations of 48cm length x 34cm height x 23cm depth.
Business class guests are allowed 2 pieces, each with a maximum weight of 7kg. Size limitations are 56cm x 36cm x 23cm.
The checked baggage allowance varies depending on the class of travel. The following are guidelines for Economy and Business Class.
Economy: A total of 23kg in checked baggage is permitted for all international flights with the exception of Noumea, Nadi and Suva. Flights to Noumea are restricted to a 20kg weight allowance while Nadi and Suva may check up to 30kg.
Business: Guests travelling in Business Class may check multiple bags up to a maximum total weight of 30kg.
Items in excess of the free baggage allowance are charged at a per kilogram rate. See your Flight Centre Travel Consultant for the exact rate for your departure city.
A 10kg checked baggage allowance is given to infants and adults accompanying an infant are permitted to take on board one small carry-on item containing food and /or nappies.
Restricted or Dangerous Goods
There are restrictions on the types of materials or substances that may be carried on an aircraft. For safety and security reasons, items such as explosives and fireworks, flammable liquids, gasses and solids, poisons, corrosives, infectious substances and toxic materials are banned from flying at all times.
Air Vanuatu check-in counters open two and a half hours before departure and 3 hours prior in New Zealand. Passengers must present a valid passport with necessary visas for those countries which require one as well as a confirmed return ticket or onward ticket if not a resident of the country visited.
Earn Qantas points when you fly with Air Vanuatu
While Air Vanuatu does not maintain its own frequent flyer program, points and status credits can be earned and redeemed for members of the Qantas Frequent Flyers program. Members will receive points on all flights with an Air Vanuatu flight number. Reward travel is also available on Air Vanuatu flights and may be booked directly with Qantas.