Tours
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Frequently asked questions
Take your pick from a wide range of tours globally, including urban explorations, adrenaline-pumping adventures, cultural journeys, and eco-tours.
Sure are! We provide discounts for groups larger than 10 people. Just contact our team in store or online for more details.
If your plans change, you may be able to change your tour date in line with availability. Just keep in mind that some conditions apply, so please consult our terms or contact support for help.
Many tours are family-friendly. Check for age restrictions and suitability details before booking, or chat with one of our travel experts to find the right tour for you.
Your tour company should provide more details around this once you have booked.
Simple! Just select your preferred tour and date, then complete the required details in the enquiry form.
Cancellation policies vary by tour, so check with your travel expert or tour provider.
We recommend comfortable shoes, a hat, sunscreen, water, and a camera. Additional items may be needed depending on the tour (top tip: your tour companies website should have a detailed packing list for your tour).
In case of adverse weather conditions leading to cancellation, tour companies generally allow you to reschedule or apply for a refund - check with your travel expert or tour provider for further information.
Our customer service team is available over the phone - just call 0800 250 134. Otherwise, head into your closest store to chat with one of our travel experts in person.
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© Flight Centre (NZ) Limited.
Lowest Airfare Guarantee is no longer valid at Flight Centre stores in New Zealand as of Thursday 14 July 2022. Click here for more information.
*Travel restrictions & conditions apply. Prices & taxes are in NZD and are correct as at the date of publication & are subject to availability and change without notice. Prices quoted are on sale until the dates specified unless otherwise stated or sold out prior. Prices are per person. We charge a Travel Expert Service Fee for bookings made with our travel experts in store, via email or over the phone and an Online Booking Fee for flight bookings made online. These fees are charged in addition to the advertised price and displayed fares. Merchant fees apply and depend on your chosen payment method. View Booking Terms and Conditions for more information.