Experience our experience

A little about Flight Centre

Who are we? Glad you asked. We're the travel-obsessed Travel Experts. We're here to open up the world for those who want to see. Every day, we give people all around the world the opportunity to experience something really amazing—travel! We love what we do.

Experience is everything to us. In fact, we have over 38,475 collective years experience in travel. We started doing this thing over 40 years ago in Australia and haven't looked back since. In 1984 Flight Centre opened its doors in the UK, New Zealand in 1987, South Africa in 1994 and Canada in 1995.

Flights, stays, holidays, cruises, tours, insurance, you name it—we do it. Travel money? Yep we can help. Business travel? That's our business too. Complex tricky group bookings for a hard to organise event? Not a drama. If it's travel related, we are your people.

We're the flagship brand of Flight Centre Travel Group (FCTG), an Australian born international travel company. It's recognised as one of the top five largest travel agencies in the world today with more than 2,000 leisure, corporate and wholesale businesses in 11 countries. Visit our parent Flight Centre Travel Group website here.

Read on and we'll share a bit about our amazing 40-year history and what is important to us...

Fast facts

  • 3500+

    Travel Experts around the world

  • 450+

    stores globally

  • 32,768

    years of combined experience

  • 64%

    of our team are female

  • 36%

    of our team are between 30-39 years old

40 years of taking off

It's been 40 years since we opened our very first store in Australia. What a ride it's been. During that time we've had our fair share of triumphs, challenges and of course, plenty of adventures. And, while we're no overnight success, thanks to our incredible teams and first-class customers, we're chuffed to be able to celebrate such a milestone.

  • 1973

    Skroo (Graham Turner—our founder) and friend (Geoff "Spy" Lomas) buy a double-decker bus and take off on their first tour around Spain, Portugal and Morocco.

  • 1975

    Fast forward your Sanyo cassette deck to the mid ‘70s and that one bus has multiplied like guinea pigs. Top Deck is born, operating in London, and the following year, in Brisbane, Australia.

  • The '80s

    Welcome to the '80s. Airlines have been deregulated and Skroo reckons Australia, the UK and NZ are ripe for the picking, which makes sense for a bloke who grew up on an apple farm. Flight Centre is born.

  • 1982

    Flight Centre opens in Sydney, Melbourne and Brisbane.

  • 1984

    Frankie says Relax don't do it... but we did it anyway and Flight Centre opens in London

  • 1987

    We say Kia Ora to our cousins across the ditch, and Flight Centre starts operations in New Zealand.

  • 1988

    The Captain first appears (we've had 5 of those, ladies and gents, since!) and we introduce the famous "Lowest Airfare Guaranteed" slogan. Enquiry quadruples after trials on TV and press ads.

  • The '90s

    The '90s were all about Friends, Seinfeld, Guns n Roses and Flight Centre floating on the Australian Securities Exchange. We open in South Africa, Canada, the USA, and re-launch in the UK. We also welcome a number of new brands into the family.

  • 1994

    Throw a shrimp on the braai, because Flight Centre opens in Johannesburg, South Africa.

  • 1995

    Flight Centre opens shop in Vancouver, Canada. Profit surpasses $10M and Flight Centre goes public on the ASX. Flighties purchase over 25% of shares available and set an Australian record for take-up by in-house people.

  • 1996

    We hold the first Flight Centre Airfare and Holiday Expo at the Brisbane Convention Centre. In our first year, over 8,000 customers attend. An additional 3,000 the following. In 1998, we start Expos across Australia and New Zealand.

  • The '00s

    The world and travel changed forever with 9/11, collapse of Ansett, GFC and the Iraq War. Many other businesses contracted during this time, our strategy was to keep growing and enter new markets. We also launched the Flight Centre Foundation, our give back program to the communities we work, operate and travel in.

  • The '10s

    The '10s is when we officially became the Flight Centre Travel Group, reflecting the company's transformation from its traditional roots as a travel agent to a world-class retailer of leisure and corporate travel products.

  • The '20s

    We immediately know it as the decade when the world stops, and then re-opens. 2020 international boarders shut, airlines ground their fleets, FLT temporarily suspends trading on the ASX and Flight Centre stands down over 15,000 employees. We issue over $1billion in customer refunds.

  • Now

    The future is bright, we've turned 40, launched our new tagline "Experience our experience", travel is back and we are flooded with new and returning customers ready to turn their travel dreams into a reality again.

A truly global company

With over 450 stores, 3500+ Travel Experts and a global website; you'll find us in Australia, New Zealand, South Africa, Canada and the UK. You will find a heap of us working remotely too, we're truly a global business, helping our customers how and when they need us.

company world map

The Trophy Cabinet

When you book with Flight Centre, you're booking with the best in the biz. We don't just talk the talk, we also walk the walk. We pride ourselves on always striving to be the best in everything that we do, and we've got a few awards to prove it.
  • Australia's most trusted travel agency 2024 award
    Australia's Most Trusted Travel Agency Award 2024
  • Most Outstanding Travel Agency Group at the NTIA 2023 award
    Most Outstanding Travel Agency Group at the NTIA awards 2023
  • Canada’s Leading Online Travel Agency 2023 award
    Canada’s Leading Online Travel Agency 2023
  • Feefo's Platinum Trusted Service 2023 award
    Feefo's Platinum Trusted Service Award 2023
  • Most Outstanding Travel Agency Group at the NTIA 2022 award
    Most Outstanding Travel Agency Group at the NTIA awards 2022
  • Deloitte's best company work for platinum seal for South Africa award
    Deloitte's best company work for platinum seal award for South Africa
  • Highly commended Travel Agency Group at the New Zealand Headfit 2022 award
    Highly commended Travel Agency Group at the New Zealand Headfit awards 2022
  • World Travel Awards England’s Leading Travel Agency 2022 award
    Winner in the World Travel Awards England’s Leading Travel Agency 2022
  • South Africa's leading travel agency 2022 award
    Winner for South Africa's leading travel agency 2022
  • Africa's leading travel agency 2022 award
    Africa's leading travel agency 2022
  • World Travel Awards Scotland’s Leading Travel Agency 2022 award
    Winner in the World Travel Awards Scotland’s Leading Travel Agency 2022
  • Leader of the year for Heidi Walker at the New Zealand Headfit 2022 award
    Leader of the year award for Heidi Walker at the New Zealand Headfit awards 2022
  • balloons
    • foundation solar buddy
    • globe

Our commitments

We acknowledge the continuous journey towards reconciliation we contribute to in the countries in which we operate.

Our philanthropic roots were laid 40 years ago, and we continue to make meaningful contributions to charities around the world that support our company purpose, which is to open the world for those who want to see. The Flight Centre Foundation is our way of harnessing the collective goodness of our people, industry partners and customers to give back to the communities where we work, live and travel.

Your dream job Centre

Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. We support our people the Flight Centre Travel Group way, with opportunities for our people to thrive, connect, give, move and get rewarded. Check out our available roles today.

You're the centre of our centre

When you book with us, you know you're booking with the best in the business

Your book your way centre
Your deals for everyone centre
Your very own travel expert centre
Your always here for you centre
Flight Centre

© Flight Centre (NZ) Limited.

Lowest Airfare Guarantee is no longer valid at Flight Centre stores in New Zealand as of Thursday 14 July 2022. Click here for more information.

A Travel Expert Service Fee will be applied to bookings made in store, over the phone or via email, and is charged in addition to the advertised price. Click here for more information.

*Travel restrictions & conditions apply. Review any specific conditions stated and our general terms at Terms and Conditions. Prices & taxes are in NZD and are correct as at the date of publication & are subject to availability and change without notice. Prices quoted are on sale until the dates specified unless otherwise stated or sold out prior. Prices are per person.