Aircalin operates a modern fleet of narrow body A-320 and widebody A-330 aircraft on routes from New Zealand and across the South Pacific to New Caledonia’s capital city of Nouméa.
Cabin Classes
Economy
Aircalin’s economy class cabin is tastefully decorated in hues of lagoon blue. Comfortable seats provide ergonomic support and feature both footrests and adjustable headrests. There are USB sockets and power outlets, and a large state of the art 29.6cm HD LED touch screen providing more than 150 programmes for passengers to enjoy.
The onboard menu offers passgeners a gourmet experience with Caledonian flavours, French and international culinary influences. Children's and special meals are available upon request.
Premium Economy
Aircalin provides a dedicated cabin of only three rows for Premium Economy passengers. It offers a lighting programme adapted to each stage of the flight, and passengers are provided with a high-quality in-flight service.
Hibiscus Class (Business)
The Hibiscus Class cabin offers an unsurpassed level of comfort when flying to Noumea. The Airbus A-330 features 26 business class seats with generous width and leg room. For added comfort, the seat also features an adjustable headrest and ample seat back recline. Meals are served on a plate, and a selection of French wines are offered to accompany meals.
Baggage
Carry-on
The cabin baggage allowance depends on the destination. Regional routes from Australia, New Zealand and other South Pacific Islands permit 1 piece of cabin baggage – 12kg in business class and 7kg in economy.
The allowance for long haul flights to Japan and Korea are also 1 bag in each class with an 18kg maximum in business and 12kg maximum in economy.
Checked
Aircalin uses the piece system for checked bags. Economy Class guests are allowed one checked bag with a maximum weight of 23kg. The allowance for Business Class is two bags, up to 23kg for each. Overweight charges will apply for bags weighing between 23kg and 32kg. The combined size dimensions must not exceed 158cm (length + width + height).
An additional bag allowance may be purchased upon check-in at the airport. If checking in online, the additional allowance may be purchased at a 20% discount to the fees otherwise charged at the airport.
Bulky Items
Guests are allowed an extra 10kg if travelling with equipment for one of the following sports: Scuba diving breathing equipment, golf, surfboards, bicycles, hunting, fishing, camping, water skiing, snow skiing.
Many of these items require special packing for transport. Please ask your Flight Centre Travel Consultant on packing requirements.
Infant Baggage
Infants under 2 years of age are given a checked baggage allowance of one 10kg bag plus one of the following items: cradle, stroller/pram or safety/car seat
Restricted or Dangerous Goods
Dangerous goods are restricted items that must never be placed in cabin luggage or in checked luggage. These items could cause injury to persons and the aircraft and are not allowed to fly. These items include, but are not limited to firearms and ammunition, explosive and fireworks, poisons and toxins, corrosives, radio active materials, magnetic materials, paints, cell batteries, petrol operated machines and paints.
Check In
Aircalin offers two ways to check in for your flight – online and at the airport. Online check-in is available from 24 hours to 30 min before departure. Passengers may select their seats, pay baggage fees and print off boarding passes in advance.
When arriving at the airport, simply proceed to the bag drop off counter where your bags will be tagged and your passport, boarding pass and other travel documents will be checked.
Airport check-in is always available at the counter. Have your passport and travel documents ready for inspection. Be sure to have the appropriate visas for those countries which require one. Boarding will be denied if passport and visa information is not correct and up to date.
Lounges
Aircalin offers comfortable lounge facilities at Noumea airport as well as exclusive member lounges in Brisbane, Sydney, Auckland, Papeete, Nadi, Tokyo, Osaka and Seoul. Lounges are open to those travelling on a Hibiscus Business Class ticket, for Aircalin Flying Blue elite members and for elite members enrolled in frequent flyer programs with Aircalin alliance partners.
These lounges offer a comfortable and relaxing environment away from the noise of the terminal. Offering plush seating, snacks and beverages and other amenities, these quiet spaces are enjoyable places to work or simply relax.
Frequent Flyer
Fly Blue and feel golden
The Flying Blue frequent flyer program rewards guests flying on Aircalin as well as for eligible flights with several partner airlines such as Air France, KLM, Air Europa, Kenya Airways and Tarom. Points are also awarded for specific code share flights operated by Qantas between Australia and Noumea.
There are four Flying Blue membership levels: Ivory, Silver, Gold and Platinum. Elite status in Silver, Gold and Platinum is reached when the qualifying number of miles and segments has been met.