Cathay Pacific

About Cathay Pacific

Cathay Pacific is the national airline of Hong Kong, with its headquarters at Hong Kong International Airport. The airline flies to over 200 destinations in Asia, North America, Australia, Europe and Africa, using a fleet of around 200 aircraft. It is a member of the oneworld alliance, and offers travel in the classes of Economy, Premium Economy, and Business. Cathay Dragon is a subsidiary of Cathay Pacific, and flies exclusively to Asian destinations.

Cabin Classes

Economy
Cathay Pacific offers a brand new look of the economy cabin which features the latest in seat technology. The new seat design allows for a generous 6 inch recline while at the same time maintaining plenty of leg space when the seat in front is in the reclined position. Other seat features include an In-seat power USB port and power supply for laptops and other devices. For optimum comfort, each economy seat is fitted with a four way adjustable headrest that can be adjusted up or down by unfolding the side cushions to an angle that best suits them.

Entertainment: We've made your personal TVs bigger and better, so you can enjoy Cathay Pacific's StudioCX inflight entertainment system on your personal nine inch touch screen TV.  Enjoy a wide selection of movies and TV shows as well as music and games or opt to stream your own content through seat connectivity.

Food and Beverage: Complimentary menu selections include a choice of regional and western dishes as well as a full bar and beverage service with snacks made available throughout the flight.

Premium Economy
Take the inviting features of economy and add the unique benefits of an exclusive cabin,  wider seats with greater recline with a full length leg-rest. Other features include side storage for personal belongings, amenity storage box located under the tablet holder, cocktail table and retractable armrest and you have Cathay Pacific’s popular Premium Economy. The enhanced service starts on the ground with a dedicated check-in counter, increased baggage and priority boarding. Once on board enjoy the extra room and attentive Premium Economy service with dimmable personal reading light, amenity travel kit, welcome drink, hot towels and an enhanced menu.

Entertainment: A full range of in flight video and audio entertainment is available on the Cathay Pacific CX entertainment system. Spend hours watching the latest movies and other programs or stream content directly from your personal electronic device. Noise cancelling headsets are available for added enjoyment. In-seat power outlet and USB port located in the front of the centre console.

Food and Beverage: The menu in Premium Economy offers several selections for an enhanced dining experience. Snacks, complimentary bottles of water and full bar and beverage service can be enjoyed throughout the flight.

Business Class
Business Class offers a sophisticated and private space but one with direct aisle access no matter where you sit. With a single touch the seat transforms into a generous fully flat bed. Ample storage space means there is a place for all those important travel items such as toiletries, eye glasses and mobile phones. Passengers can even control the level of privacy they would like with a storage consol acting as a privacy screen.  

Entertainment: Business class seats feature an 18.5 inch personal television as well as a new 4.3 inch video handset. Hundreds of entertainment options are available as well as streaming capability from personal electronic devices with in-seat connectivity. Noise cancelling headphones deliver superior sound quality and block out ambient noise for greater entertainment enjoyment. Do not disturb and wakeup call functions can be requested via the entertainment system to be woken up for meal service or for landing.

Food and Beverage: The superb service extends to in-flight dining with chef inspired menus offering delicious three course meals that are served separately. Menu offerings include both Asian and western selections along with the finest wines, spirits and liqueurs. Snacks and beverages are also available throughout the flight.

Baggage

Carry-on
Cabin baggage allowances vary for each class flown. Economy and premium economy classes each offer one bag up to 7kg in weight. The hand luggage allowance for business class is 1 piece up to 10kg.

Always pack medication and valuables in hand luggage.

Checked

Checked luggage allowances are also determined by class flown as well as destination and frequent flyer status. Allowances are as follows:

  • Economy - 1 piece at 20kg (Destinations in the Americas allow 2 pieces at 23kg each)
  • Premium - 1 piece at 25kg (Destinations in the Americas allow 2 pieces at 25kg each)
  • Business - 1 piece at 30kg (Destinations in the Americas allow 2 pieces at 32kg each)
  • Excess weight for any single bag may not exceed 32kg.

Bulky Items
Any item in excess of the free baggage allowance is subject to extra baggage charges. This includes sporting equipment, music instruments and pets. Ask your Flight Centre Travel Expert for specific rules on bulky baggage policies for the many different items that are accepted.

Different weights and charges apply depending on your destination.

Infant Baggage

Infants under the age of two who do not occupy a seat are allowed multiple pieces for check-in up to a maximum of 10kg. For routes to the Americas, infants are allowed one piece with standard weight restriction for an adult according to class flown. A small bag of food and nappies is allowed in the cabin along with a collapsible stroller.

An approved car seat is allowed in the cabin only if a seat has been purchased for the child.

Restricted or Dangerous Goods
Ask your Flight Centre Travel Expert for specific advice on items that are not allowed in luggage. Items such as flammable liquids, gases and materials, explosives, fireworks and other potentially harmful materials are never allowed in hand luggage or in checked luggage.

Toiletry items and liquids taken in hand luggage must be in individual containers that do not exceed 100ml.

Check-in

Check in on web, mobile or at the airport

Cathay Pacific offers several check in options, from web and mobile check in to airport check in.

Website and mobile check in is available from 48 to 2 hours before departure. Your reservation number is required for this type of check-in. Passengers choosing to check in at the airport counter should do so at least 90 minutes before departure.

International Check-in Guide

AT HOME
Know what time you need to leave the house to get to the airport
Pack your things, check out our baggage guide
Have your flight itinerary ready
Ensure you have your valid passport ready

GETTING THERE
Be at the airport at least 120 minutes prior to scheduled departure time

AT THE AIRPORT
Proceed to check-in counter with passport and itinerary ready
Go through security
Continue through customs
Check the gate number and flight status

Lounges

Relax at the Hong Kong hub
Cathay Pacific offers a myriad of lounge choices at its hub in Hong Kong as well as lounges around the world. Elite members of Cathay Pacific’s Marco Polo frequent flyer program are also allowed entry into over 550 lounges across the Oneworld alliance network with locations across the globe.

Frequent Flyer

Marco Polo Loyalty Program
Marco Polo frequent flyer members can earn points on Cathay Pacific, Dragonair and Oneworld alliance airlines. Benefits are determined by status level and include things such as extra baggage, check-in privileges and free upgrades.  Status levels begin with entry level Green and continue with Silver and Gold and up to the highest tier of Diamond.

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