We will beat available airfare quotes for international flights departing from New Zealand or you fly free

Applies to genuine airfare quotes from airlines and New Zealand registered businesses and websites for international flights departing from New Zealand. Excludes domestic airfares. Quote must be in writing, in New Zealand dollars, inclusive of all credit card fees, finance merchant fees, booking fees and taxes, and must be presented to us prior to booking. Airfare must be available and able to be booked by the general public when you bring it to us. It must also be for the same dates, flight routing, flight class and number of people. Airfares available due to membership of a group or corporate entity or subscription to a closed group are excluded.

Lowest Airfare Guarantee - why book anywhere else?

When it comes to airfares, we are so sure we will not be beaten on price that if you find a cheaper available international airfare quote and we don't beat it, we will fly you to your destination for free.

How can I Fly Free?

As long as the same airfare is available, Flight Centre will BEAT any genuine written airfare quote.

We will beat your quote by:

  • $5 per person off Trans-Tasman and Pacific
  • $15 per person off Asia and the Americas
  • $25 per person off UK/ Europe, Middle East and Africa

Step 1: Bring us a written quote in New Zealand Dollars (NZD) prior to booking
Your quote must be in writing and must relate to standard international airfares available to the general public. Your genuine written quote must be presented to us prior to booking. Travel must be international and originate in/depart from New Zealand. Excludes domestic airfares.

You can provide written international airfare quotes in New Zealand Dollars (NZD) from:

  1. Other New Zealand travel agencies
  2. Airlines; and
  3. New Zealand-registered businesses and websites

Step 2: Confirmation that the quote is genuine and available
Your consultant will need to confirm that the quote is genuine, available and able to be booked by the general public when you present it to us. If it is, we will BEAT it.

You will be required to book your flight when we beat your quote, pay a deposit or in full and normal change and cancellation conditions will apply.

If the same quoted international airfare is not available, we will endeavour to find you the best available alternative that suits your requirements.

Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded.

If we are required to beat your international airfare quote and we don't then you Fly Free!

Your consultant will do everything they can to beat the international airfare you have been quoted. If the qualifying criteria are met we will beat that price. If the qualifying criteria are met and your consultant does not beat your quoted price you will receive your flight free of charge.

We will beat your quote by:

  • $5 per person off Trans-Tasman and Pacific
  • $15 per person off Asia and the Americas
  • $25 per person off UK/ Europe, Middle East and Africa

You must make your free flight claim prior to flying or within 7 days of your quote not being beaten (whichever occurs first). The free flight will be booked and paid for by us and will be identical to the one you have asked us to price beat. We do not reimburse customers for flights they have purchased elsewhere, nor do we provide them with cash or vouchers to the value of the flight we were asked to price beat. Despite anything else in the airline’s terms and conditions, you cannot cancel your flight and claim a refund.

If this applies to you, or if you are dissatisfied with our service, please contact Flight Centre Customer Experience on 0800 227 500.

LOWEST AIRFARE GUARANTEE
We will beat available airfare quotes for international flights departing from New Zealand or you fly free^. When it comes to airfares, we are so sure we will not be beaten on price that if you find a cheaper available international airfare quote and we don't beat it, we will fly you to your destination for free! Conditions apply.

» Click here for further information and to read our Lowest Airfare Guarantee FAQs.