British Airways

About British Airways

Cabin Classes


British Airways has introduced a modern fleet of Boeing Triple 7 aircraft for their services to Australia. Featuring a stylish new interior, the economy cabin is fitted out with the latest slim-line seats with greater recline, larger personal video screens and in-seat power supply. Each seat also features an adjustable headrest and lumbar support. Pillows and blankets are provided at each seat as are complimentary toothbrush and toothpaste packets. Eye shades and flight socks are available upon request.

In-flight entertainment

Entertainment: Enjoy hundreds of entertainment options on British Airways’ High Life Entertainment System. Featuring movies, TV programmes, games, music and more, passengers will find hours of personal, on demand programming. Each seat back video screen is touch activated and easy to use and navigate. Headphones are provided.

Food and Beverage: Complimentary meals, beverages and bar service are provided throughout the flight and passengers can choose from a selection of menu items. Light snacks are also available between meal services.

Premium Economy

Premium Economy passengers will enjoy attentive service and greater personal space at a more affordable price than business class. Premium Economy offers wider seats than regular economy and features more leg room. Situated in its own intimate cabin, Premium Economy passengers are treated to complimentary meal and bar service throughout the flight. An amenity kit which contains a toothbrush, toothpaste, eye covers and socks is also complimentary. Additionally, each seat has its own power supply to recharge laptops and other portable devices.

Entertainment: On demand programming is available throughout the flight on personal video screens that are up to 35 percent larger than screens offered before the recent cabin refurbishments. Noise reducing headsets are also available and offer maximum listening enjoyment.

Food and Beverage: The Premium Economy three course meals are offered with a complimentary bar and beverage service which comes with premium wines, beers and spirits. On most long haul flights, the main course is the same as business class offerings. 

Business Class

Business Class perks include a spacious seating area that converts into a lie-flat bed. The perks however begin from the time you arrive at the airport. A dedicated check-in lane, priority boarding, and lounge access make for a relaxing journey through the airport. Personalised attention continues upon boarding with a welcome drink and luxury amenity kit. The comfortable arm chair reclines to a fully lie-flat bed and soft bedding and linens are made available.

Entertainment: Each seat is equipped with its own power supply for use of your portable devices  such as laptops and tablets. Enjoy your own entertainment on these devices or settle in and watch the latest movies and TV programs on British Airways’ own High Life Entertainment System. Each seat is equipped with its own touch screen and comes with noise cancelling headsets.

Food and Beverage: Sumptuous menus with fresh seasonal ingredients make for a memorable dining experience, especially when enjoyed from your business class table. Business Class settings include fresh table linens and meals are served on quality dish and glassware. In between the three course meals, tasty snacks are made available. As always a full bar and beverage service can be enjoyed throughout the flight.

First Class

The most comfortable way to fly, First class offers the finest in food, entertainment and service. First Class is especially known for its private seating areas that feature cushy mattress beds with thick duvets. Pyjamas are also provided along with a luxury amenity kit with toiletry items, lotions and lip balms. Combine all this with five star dining and attentive service both on the ground and in the air and the hours spent travelling will fly by.

Club world

Entertainment: Personal 15 inch screens with noise cancelling headphones combined with endless entertainment options will offer nonstop viewing and listening pleasure. USB and power ports are also available to plug in laptops and tablets.

Food and Beverage: It’s always a pleasure dining in first class. The fine dining experience is set off with lovely table settings complete with fine linens, crockery and glassware. Chef inspired menus offer a wide variety of international dishes that are individually prepared and served in courses. Dine when you like as well. The designated cabin staff will deliver your selections at the time of your choosing.



British Airways features a generous carry-on policy. Each passenger is allowed one bag, plus a laptop or briefcase size bag with a total weight restriction of 23kg. The first bag must be within the dimensions of 56cm x 45cm x 25cm. The second bag should be small enough to fit under the seat in front of you.

For easy access, place commonly used in-flight items in a smaller bag underneath the seat in front of you.


Checked baggage allowances vary depending on flight routing, cabin class and frequent flyer status. Check with your Flight Centre Travel Expert in advance for specific baggage policies, but generally allowances are as follows:

Economy class - 2 bags with a maximum of 23kg each
Premium Economy - 2 bags with a maximum of 23kg each
Business and First - 2 bags with a maximum of 32kg each
Executive Club Gold and OneWorld Emerald members receive one additional 32kg bag while Executive Club Silver and One World Sapphire members receive two additional 32kg bags.

Baggage allowances may differ on other airlines. Check beforehand if your itinerary includes travel on an alliance partner airline.

Bulky Items

Many bulky items such as sporting equipment and musical instruments can be checked in as part of the passengers free baggage allowance. Musical instruments that fit within the carry-on size dimensions can be taken in the cabin. Your Flight Centre Travel Expert can help determine what items are permitted and what items will incur an additional charge.

Non-motorised bicycles are permitted only if packed in a protective case or bag. Pedals should be removed and tyres deflated.

Infant Baggage

An extra carry-on bag is permitted for infants but must fit within the specified dimensions. Car seats and prams can be checked in free of charge.

Infants are considered under the age of 2. Children ages 2 and older must have a seat purchased for them.

Restricted Dangerous or Goods

There are many liquids and materials that are banned from flying. Consult with your Flight Centre Travel Expert on specific items that are banned. Flammable liquids, gases and materials such as matches are not allowed. Explosives, fireworks, poisons, fertilizers are also banned substances.

Equipment with petrol engines are sometimes allowed to fly if drained of fuel before hand. Always check with your Flight Centre Travel Expert before departure on what is allowed on board.


Check-in at Your Leisure
There are various ways to check in for your flight on British Airways:

Online – Online check in is available from 24 hours before departure. You will just need to enter your reservation number before printing your boarding pass

Mobile – Check in using the British Airways phone app. Simply download your boarding pass and store it on your mobile

Airport Kiosk – Many airports offer the convenience of kiosks. The touch screens will guide you through the check in process before printing off your boarding pass. Once this is complete just proceed to the bag drop-off point before heading to the gate.

Counter – Airport check in counters for international flights usually open about three hours before departure. Bag drop off and travel document checks are quick and easy.


Britsh Airways Lounges

British Airways offers 60 of its own lounges along with an additional 90 partner lounges around the world.  Lounge access is available to those flying in business and first as well as Silver and Gold members of British Airways Executive Club. OneWorld alliance members with Emerald and Sapphire status may also use the lounges.

BA Lounge at Heathrow Airport

Lounges offer a comfortable retreat from the busy terminal areas and are quiet places to relax with a beverage and light meal. Some lounges even offer shower facilities.

Frequent Flyer

British Airways Loyalty Program

British Airways is a member of the OneWorld Alliance and frequent flyer points can be earned and redeemed on these partner carriers. OneWorld members include Qantas Airways, American Airlines, Cathay Pacific, Iberia, JAL, Malaysia, Finnair, Lan and others.

Executive Club is British Airways’ own frequent flyer program. Status levels include Blue and Bronze and elite levels Silver and Gold.

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