About Qantas

Australia’s largest domestic and international airline flies to an extensive number of destinations, spanning Asia, the South Pacific, the Middle East, North America, Europe and more.

Qantas is known for its friendly, high quality service. Qantas is a founding member of the oneworld alliance and also operates QantasLink regional flights as well as the low-cost airline Jetstar. Qantas offers the Premium Economy travel class as well as the traditional Economy, Business and First.

Cabin Classes


Prepare to fly in comfort and style on a Qantas International Economy flight, with cabins boasting ergonomically designed slimline seating and plenty of legroom. Facilities differ between specific aircraft, however the majority of Qantas International Economy seats boast a standard 31-inch pitch and a width of 17 inches. Most also feature 6.4-inch seat-back TV screens with Audio Video on Demand facilities, showcasing a broad range of entertainment channels.

Premium Economy

Now a standard feature on many long-haul international flights, Premium Economy provides a mid-range alternative between Economy and Business Class. Boasting Marc Newson-designed seats with a pitch of 38 inches (or 42 inches on selected A380 flights) and a width of 19 inches, adjustable leg rests and a convenient centre console allow you to stretch out and relax en route. Snacks and light meals are available as part of the Neil Perry-inspired menu, while passengers also receive a complimentary glass of sparkling wine before take-off. Premium Economy passengers are also afforded priority check-in and a dedicated boarding lane for swift embarkation.

Business Class

Fly in contemporary comfort in our Business Suite on all A330 and B787-9 aircraft. Combining functionality with privacy, space and surrounds you’d expect to find in First. The innovative seats mean you can recline your seat from take-off through to landing maximising the opportunity to rest in your fully-flat bed.

In all seats you’ll enjoy a 100% cotton duvet and mattress plus a European style pillow or make use of your table to continue working.

First Class

First Class cabins on Qantas International flights vary between aircraft. First Class seats on the Airbus A380 not only feature an 83-inch seat pitch and a 29-inch width, they also swivel. Amenity kits by Payot Paris are provided on all First Class flights, while snacks and light meals are offered alongside a full Neil Perry-designed menu, with meals prepared on board and made to order. Standard beverages, prestige wines, and freshly made cappuccinos are also available.

Entertainment Options

Qantas International Economy Class passengers enjoy a range of entertainment options which vary according to the aircraft in use. More than 250 entertainment channels are available, while selected aircraft offer in-seat PC power and USB ports.

Qantas Airlines Baggage Allowance

Carry On

Qantas International passengers travelling in Economy Class are permitted to bring up to 7kg of carry-on baggage on board, consisting of one small bag and a briefcase or non-rigid garment bag. First Class, Business Class and Premium Economy passengers can carry two bags each weighing a total of 7kg on board, as well as an additional small bag or non-rigid garment bag.

Take fragile or valuable items in your carry-on to safeguard against loss or damage.


Qantas checked baggage allowances vary according to destination and cabin class.

Qantas International passengers travelling to The Americas in Economy Class are permitted to check one piece of baggage weighing a maximum of 32kgs. Passengers travelling in Premium Economy or Business Class are permitted to check two pieces of baggage each weighing a maximum of 32kgs. Qantas Club members, Silver and Gold Qantas Frequent Flyers, as well as Platinum and Platinum One Qantas Frequent Flyers can check one additional piece of baggage, depending on their cabin class.

Qantas International passengers travelling to all other destinations in Economy Class can check up to 30kg of baggage in total. Passengers travelling in Premium Economy and Business Class are permitted to check up to 40kg of baggage in total. Passengers travelling in First Class are permitted to check up to 50kg of baggage in total. Extra weight allowances, increasing in 10kg increments, are offered to Qantas Club members and Silver Qantas Frequent Flyers, Gold Qantas Frequent Flyers and Platinum/Platinum One Qantas Frequent Flyers across the various cabin classes.

If you feel your checked baggage exceeds the weight limits, purchase additional baggage online in advance to avoid excess fees at the airport.

Bulky Items

All sporting equipment and other bulky items must be included in your checked baggage allowance, subject to requirements. Heavy items such as bicycles, skis and snowboards, fishing equipment, golf clubs, scuba diving equipment and surfboards must be securely packed and must not exceed maximum size and weight limits. Bicycles must be packed in a protective bike box, available from Australian Qantas Terminals and retail bike stores. Passenger-supplied bike boxes must not exceed specified weight and size dimensions.

Surfboards may be taken as checked baggage provided the fins are removed and the boards are in a secure protective bag.

Infant Baggage

Adult passengers accompanying infants may travel with a collapsible stroller or pushchair, collapsible cot or bassinet, car seat or baby capsule to be stored as checked baggage in the aircraft’s hold, with carry-on and checked baggage allowances generally the same for adults and children. In-flight amenities include baby, toddler and child meals, as well as pre-flight use of strollers once you have checked your personal stroller in.

Extra food and nappies for infants may be taken on board in addition to your carry-on limit.

Infant items

When travelling on a Qantas operated flight with a QF flight number, for each infant travelling with an adult, up to three infant items, each weighing up to 32kg (70lb), can be checked in free of charge~. This can include:

  • collapsible stroller or push-chair;
  • collapsible cot or bassinet; and
  • car seat or baby capsule.

Child items

When travelling on a Qantas operated flight with a QF flight number, for each child travelling with an adult, up to two child items, each weighing up to 32kg, can be checked in free of charge~. This can include:

  • car seat
  • collapsible stroller or pushchair.


Restricted or Dangerous Goods

Dangerous goods which may endanger the safety of passengers are strictly regulated for carriage on Qantas aircraft. Dangerous goods include hazardous materials such as flammable liquids, gas cylinders, explosives and incendiary devices such as flares and fireworks, corrosive materials, bleaches and peroxides.

Restrictions are also applied on the types of goods permitted into aircraft cabins, with the carriage of aerosols, toiletries and alcohol strictly regulated. Exemptions are applicable to certain medicines and baby products. Refer to the Australian Government Liquids, Aerosols and Gel Guide for more information on carry-on baggage restrictions.

Wheelchairs and electric mobility aids are able to be taken on the aircraft with prior approval from Qantas.


Qantas ensures you check-in with ease

Web check-in is available up to one hour before departure, with the online check-in window conveniently opening some 24 hours before your flight. Web check-ins allow you to print your boarding pass at home, while baggage must be checked a minimum of 90 minutes prior to departure.

Airport check-in is available up to 90 minutes before departure for Economy and Premium Economy passengers and up to an hour before departure for passengers travelling in Business and First Class. Dedicated check-in areas and fast-track immigration facilities are also offered to Business and First Class passengers, while self-service check-in kiosks operate at London’s Heathrow Airport.

International Check-in Guide

Know what time you need to leave the house to get to the airport
Pack your things, check out our baggage guide
Have your flight itinerary ready
Ensure you have your valid passport ready

Be at the airport at least 120 minutes prior to scheduled departure time

Proceed to check-in counter with passport and itinerary ready
Go through security
Continue through customs
Check the gate number and flight status
Sit down and get comfy!


The Qantas Club Lounge

The Qantas Club Lounge offers a welcome respite from the hustle and bustle of busy airport surrounds. Dedicated Qantas lounges are located in more than 10 international terminals, with several boasting Marc Newson-designed interiors and Neil Perry-inspired menus, as well as complimentary shower facilities, private work spaces and entertainment facilities.

Entry to the Lounge

Entry to Qantas Club Lounges is strictly based on class of travel, Qantas Club membership and Frequent Flyer criteria. Qantas Frequent Flyers and Eligible Skywards members are permitted entry to Qantas and associated Emirates lounges, as are passengers in First and Business Class cabins. Qantas passengers may also make use of associated lounges operated by partner airlines where Qantas does not operate its own international lounge.

Qantas Frequent Flyer

The Qantas Frequent Flyer program provides more than just the chance to redeem points towards flights, with a wide range of membership benefits on offer. Qantas operates four memberships tiers and you can start earning points towards your status the minute you start flying.

Frequent Flyer

Frequent Flyer Membership Levels

Bronze is Qantas’ entry-level membership tier, allowing you to earn points in the air and on the ground at one of the more than 450 commercial partners linked to the program. These include car rental companies, hotels, and the Woolworths group.

Silver membership is automatically calculated when guests accrue 300 "status credits" over four Qantas or Jetstar-affiliated flights. Silver tier membership benefits include priority check-in, extra baggage allowance, priority baggage handling and one Qantas Lounge pass per year.

To be upgraded to Qantas Frequent Flyer's Gold membership, flyers must clock up 700 status credits over four Qantas or Jetstar-affiliated flights. Additional membership benefits on top of those already earned in Silver status include complimentary membership to the Qantas Club and access to partner lounges across the globe. Gold members are also granted access to shorter security lanes and express customs and immigration clearance.

Qantas' premium Frequent Flyer tier Platinum is awarded when passengers accrue 1,400 status credits over four Qantas or Jetstar-affiliated flights. On top of the benefits already in place for Silver and Gold memberships, Platinum Frequent Flyers gain access to the prestigious First Class lounges, use of superior lounge amenities, priority service at every step of your journey and privileges with partner airlines.


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