Flight Centre Holidays
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Frequently asked questions
You can book a holiday package with us directly on our website. Choose your desired destination, travel dates, and other preferences. Alternatively, you can contact our team for assistance.
Yes, Flight Centre offers the ability to book last-minute holidays based on availability. However, it's always best to book in advance to secure your preferred dates and rates.
Yes, we offer a range of travel insurance options. We recommend all travellers consider travel insurance to protect against unforeseen circumstances. You can get a Travel Insurance Quote here.
Yes, Flight Centre can accommodate group bookings. Please reach out to our team to discuss the specific needs of your group.
Yes, we strive to cater to all specific needs. Please let us know about any such requirements at the time of booking so we can make the necessary arrangements.
Once your booking is complete, you will receive a confirmation email with all the details of your holiday.
Absolutely. We take data security very seriously. All personal and payment information is encrypted and stored securely.
No, an account is not required to book a holiday. However, creating an account can make the booking process faster and allow you to track your bookings more conveniently.
Life happens - we get it! Read more here.
Flight Centre provides customer support before, during, and after your holiday. You can reach us via phone, email, or chat on our website.
Some packages include flights, while others do not. Please check the package details or contact us for more information.
We accept various payment options, including credit/debit cards, bank transfers, and certain mobile payment services. Please refer to our payment options page for more details.
In the event of a flight delay or cancellation, we'll work with the airline to arrange an alternative flight or provide a refund, as per the airline's policy.
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© Flight Centre (NZ) Limited.
Lowest Airfare Guarantee is no longer valid at Flight Centre stores in New Zealand as of Thursday 14 July 2022. Click here for more information.
*Travel restrictions & conditions apply. Prices & taxes are in NZD and are correct as at the date of publication & are subject to availability and change without notice. Prices quoted are on sale until the dates specified unless otherwise stated or sold out prior. Prices are per package. We charge a Travel Expert Service Fee for bookings made with our travel experts in store, via email or over the phone and an Online Booking Fee for flight bookings made online. These fees are charged in addition to the advertised price and displayed fares. Merchant fees apply and depend on your chosen payment method. View Booking Terms and Conditions for more information.